An Experienced aviation professional with over 20 years in managing airline services for leading international carriers, including Middle Eastern, European, and Asian airlines.
Strong background in cargo and passenger handling, safety protocols, and ground operations streamlining to enhance efficiency and customer satisfaction. Proven track record as a motivational leader, skilled in building and managing high-performance teams.
Zaki, Worked with renowned carriers such as Emirates Airlines, Etihad Cargo, SriLankan Airlines, Qatar Airways, Air France Cargo, and Lufthansa Cargo. He skilled in end-to-end management of cargo and passenger operations, from acceptance and check-in procedures to aircraft loading and boarding. Strong emphasis on customer satisfaction, safety compliance, and adherence to immigration and customs procedures. Demonstrated success in cultivating high-performance teams in multicultural, high-stakes settings across the aviation sector.